Privacy Policy

1. Scope

This Privacy Policy applies to the website operated by Invictus Global Response (“IGR,” “we,” “us,” or “our”). It explains the information we may receive when you visit the site, contact us, or use services linked from the site.

2. Information we may receive

Information you provide

If you email IGR or contact us about donating, volunteering, partnering, employment, or another matter, we may receive your name, email address, organization, and any other information you choose to include.

Donation information

Donations are processed through third-party services, including Givebutter and PayPal. Those providers collect and process payment and transaction information under their own terms and privacy policies. IGR may receive information needed to acknowledge and administer a gift, such as a donor’s name, contact information, donation amount, date, designation, and transaction status. IGR does not receive full payment card numbers from those providers.

Technical information

Our hosting and content providers may automatically process standard technical information such as an IP address, browser and device type, requested pages, referring page, and date and time of access. This information may be recorded in server logs and used to operate, secure, and improve the site.

3. How we use information

We may use information to:

• respond to messages, questions, and requests;
• administer donations and provide acknowledgments or receipts;
• communicate about IGR’s work when you have asked to hear from us;
• maintain, troubleshoot, and protect the website and our operations;
• keep appropriate organizational, financial, and legal records; and
• comply with law, enforce our rights, and protect people and property.

4. When information may be shared

IGR does not sell personal information. We may share limited information:

• with vendors that support our website, communications, donation processing, or administration;
• when required by law, legal process, or a valid governmental request;
• to investigate fraud, security concerns, or threats to rights, safety, or property; or
• as part of an organizational restructuring, subject to applicable law.

5. Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including legal, accounting, donor-record, and operational requirements. We use reasonable administrative and technical safeguards appropriate to the information we hold. No website, email system, or transmission method can be guaranteed to be completely secure.

6. Your choices

You may ask us to update or correct your contact information, stop non-transactional communications, or review a privacy concern by emailing info@invictusglobalresponse.org. We may need to retain certain records where required by law or for legitimate organizational purposes.

Depending on where you live, applicable law may provide additional privacy rights. We may need to verify a request before responding.

7. Children’s privacy

This site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site. If you believe a child has provided information to us, please contact us so we can review the matter.

8. International visitors

IGR works internationally and is based in the United States. Information may be processed or stored in the United States or other countries where IGR or its service providers operate. Privacy laws in those locations may differ from the laws where you live.

9. Third-party services and links

This site links to donation processors, social networks, partner organizations, media, and other external websites. Their privacy and security practices are controlled by those organizations, not by IGR. Review their policies before providing personal information.

10. Changes to this policy

We may update this policy as our website, services, or legal obligations change. The effective date at the top of this page shows when this version took effect.

11. Contact

Questions about this policy may be sent to info@invictusglobalresponse.org.

Invictus Global Response · Findlay, Ohio, USA